International Journal of Policy and Governance Networks 1(2) 69-84

Advancing Smart Urban Governance : Integrating Institutional Analysis and Complex System Perspectives

  • Yu-Che Chen
  • University of Nebraska at Omaha, USA


This article develops a framework for studying smart urban governance – use of information and communication technologies (ICTs) for better public service performance in an urban setting. This proposed framework contributes to the existing literature by focusing on institutional design and system dynamics. This framework integrates insight from the institutional analysis and development framework and the complex adaptive systems perspective and adapts for smart urban governance systems. A smart urban governance system consists of five elements: rules and norms, actors/ participants, interactions, ICT enactment, and outcomes. The main processes capture the relationships between these elements. The emphasis is on the how rules and norms, as well as actors shape, ICT enactment decisions and consequently outcomes.
complex adaptive system, information and communication technologies, institutional analysis and design, smart city, smart governance